Privacy Policy
Last updated: January 15, 2026
Vostrolunarisia SARL (hereinafter 'we', 'our', or 'Vostrolunarisia') is committed to protecting the privacy of its users. This policy describes how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR — EU 2016/679) and the French Data Protection Act no. 78-17 of January 6, 1978 as amended.
1. Data Controller
The data controller is Vostrolunarisia SARL, with its registered office at 47 Rue de la Pompe, 75116 Paris, France. Registration number RCS Paris B 852 741 369. For any questions regarding the protection of your data, you may contact us at: dpo@vostrolunarisia.com.
2. Data Collected
We collect data that you voluntarily provide through our contact forms: your name, email address, and the content of your message. We may also collect browsing data (IP address, browser type, pages visited) for statistical purposes, subject to your consent for non-essential cookies.
3. Purpose of Processing
Your data is processed for the following purposes: responding to your requests for advice and support, informing you about the aids and schemes you may be entitled to, improving our services and user experience, and complying with our legal and regulatory obligations.
4. Legal Basis for Processing
The processing of your data is based on your consent (Article 6.1.a of the GDPR) when you fill in our contact form, and on our legitimate interest (Article 6.1.f) for the improvement of our services. Non-essential cookies are only placed with your prior consent.
5. Data Retention Period
Your contact data is retained for a maximum period of 36 months from your last interaction with our services. Anonymized browsing data may be retained longer for statistical purposes. You may request the deletion of your data at any time.
6. Data Recipients
Your personal data is not sold, rented, or shared with third parties for commercial purposes. It may be transmitted to our technical service providers (hosting, analytics) strictly within the scope of their mission and under a GDPR-compliant subcontracting agreement. Our servers are located within the European Union.
7. Your Rights
Under the GDPR and the French Data Protection Act, you have the following rights: the right of access, rectification, erasure, restriction of processing, data portability, and objection. You may exercise these rights by contacting us at dpo@vostrolunarisia.com. In the event of a dispute, you may file a complaint with the French Data Protection Authority (CNIL).
8. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure, or destruction. Our site uses the HTTPS protocol to secure data exchanges.
9. Changes to this Policy
We reserve the right to modify this privacy policy at any time. The date of the last update at the top of this page indicates the current version. We encourage you to review this page regularly.